To prevent a delay in the processing of an authorization of inpatient hospital services, please submit the following documents at the time of the request, if applicable:

• History and physical exam
• Pertinent labs
• Imaging findings

BCC knows you’re busy and wants to provide the very best of care to shared members while trimming redundant efforts. If you provide all of the necessary documents at the time of the submission of the request, it will help to facilitate a timely response and minimize denials.

For additional information, please refer to Section 10 (Managing Utilization) of the Blue Cross Complete Provider Manual. If you have any questions, contact your Blue Cross Complete provider account executive or call Provider Inquiry at 1-888-312-5713.