Molina’s Medicaid Claims Processing Error
Molina experienced a technical issue when performing CHAMPS Provider Enrollment validation while processing claims received between December 16, 2019 and December 19, 2019. This issue caused some claims to deny erroneously with a Claim Message of Pay to NPI is not registered with State; Referring NPI is not registered with State; Rendering NPI is not registered with State.
Only claims for the Medicaid program were impacted. The issue has been resolved and Molina is actively working to identify and reprocess those claims.
Click here to read the full announcement.