Oakland Southfield Physicians (OSP) is pleased to be part of the Michigan Patient Experience of Care (MiPEC) project. MiPEC is a state-wide collaborative convened by the Greater Detroit Area Health Council (GDAHC) and Alliance for Health; consisting of representatives from OSP, other physician organizations, health plans, and state-wide organizations.
MiPEC offers OSP offices the opportunity to implement the Clinic Group - Consumer Assessment of Healthcare Providers and Systems Survey (CG-CAHPS) to collect and measure patient feedback.
OSP, in conjunction with MiPEC, has retained National Research Corporation to conduct patient experience surveys and provide summary reports. The summary reports will help offices:
- Identify areas of opportunities, strengths and weaknesses, and patient comments
- Provide comparative results against similar offices on a regional, national and/or like specialty basis
- Satisfy key patient centered medical home (PCMH) and other industry patient satisfaction requirements
Visit My Care Compare website to learn more about how physician in Michigan are working together to improve the patient experience of care.
To learn more about MiPEC, contact OSP at 248.357.4048 or click here to send an email.