Oakland Southfield Physicians

OSP News

Total Health Care’s Provider Portal: Locating Claim Detail

Posted: 06/10/2020

Total Health Care is pleased to announce an enhancement to their provider portal. In response to provider requests for additional information, they now provide detailed CARC/RARC denial messages related to each claim (e.g., reason for denial). This information can be accessed through your provider log-in on the THC Provider Portal and supplements the payment information provided on the Ventanex payment portal. Click here to view a instructions on how to access this updated information.

If you have any questions, please contact Provider Relations at 844-THC-DOCS, or you can email them at  providerupdate@thcmi.com, or claims@thcmi.com.

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