Blue Cross Complete Remittance Advise Will Have Additional EOB Codes
Effective August 1, 2020, you may begin to see remittance advices with the “new” EOB codes, starting with lower case alpha values, instead of the “H” and “N” codes you currently receive.
Currently, edits are applied after a payment is calculated.The new process, effective August 1, 2020, will apply coding and billing edits before pricing. This change necessitated the creation of a new set of EOB codes; all of the new EOB codes are recognizable by starting with a lower-case alpha value. Please see the list of new and current EOB codes associated with this transition by visiting mibluecrosscomplete.com.
No action is needed on your part. Blue Cross Complete is sharing this information with you so that you can familiarize yourself with the new codes and make any applicable business process changes as needed.
If you have questions about this communication, please contact your Provider account executive or Blue Cross Complete Provider Inquiry at 1-888-312-5713.