Priority Health Reminder: Submit Post-claim Appeals and Medical Records Through the Claims Tool
Priority Health changed how you submit appeals and medical records related to an existing claim (i.e. post-claim), which allows them to return decisions faster. Instead of submitting these appeals and medical records through your Secure Mailbox, you should submit them through the Claims Inquiry tool, following a few easy steps.
The process for submitting an appeal differs depending on if an appeal has a related, existing claim. With that in mind, we've launched a new button in the Provider Center, titled Submit an appeal, which will direct you to the appropriate tool.
Click here to read the full article.