Oakland Southfield Physicians

OSP News

Blue Cross Complete Prior Authorization Lookup Tool Available

Posted: 10/30/2020

Blue Cross Complete (BCC) is excited to introduce the new Prior Authorization Lookup tool. This new, user-friendly resource allows users to enter a CPT or a HCPCS code to verify authorization requirements in real time before delivery of service.

The Prior Authorization Lookup tool was designed to help reduce the administrative burden of calling Provider Inquiry to determine whether a prior authorization is required. The tool is easy to use and offers general information for outpatient services performed by a participating provider.

To utilize the Prior Authorization Lookup tool, visit mibluecrosscomplete.com. Please be advised that prior authorization requests cannot be submitted through the tool. Prior authorization should continue to be requested by dialing 1-888-312-5713 (option 1 then 4) or requested electronically via NaviNet.

Through your single login to NaviNet, you can request prior authorization as well as view authorization history. If you are not already a NaviNet user, visit navinet.net to sign up.

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