Blue Cross Complete Medical Record Request During HEDIS Reporting Period
Blue Cross Complete (BCC) has contracted with Reveleer to assist with the annual medical record review process. Reveleer is required to comply with Health Insurance Portability and Accountability Act, or HIPAA, privacy requirements throughout the retrieval process. Reveleer is trained in medical record retrieval for HEDIS, Centers for Medicare & Medicaid Services and state quality reporting programs. This data collection is permitted under HIPAA legislation. Covered entities, including health plans and providers, are permitted to use and disclose protected health information to carry out treatment, payment or health care operations in accordance with the HIPAA Privacy Rule (see 45 C.F.R. §164.502 (a)(1)(ii)).
If you have any questions that Reveleer cannot address, please reach out to Melissa Lawson, Lead HEDIS Data Reviewer at (215) 863-6318. BCC greatly appreciates your cooperation and timely assistance with this medical record request.