Blue Cross Blue Shield of Michigan and Blue Care Network are contracting with naviHealth to reduce avoidable inpatient readmissions through a nonclinical, transitional care program.

This program will be available to Medicare Plus Blue and BCN Advantage members who are discharged from inpatient facilities in Michigan and will be implemented in two phases:

• On February 1, 2022, the program starts for Medicare Advantage members who are discharged directly to their homes.

naviHealth staff will support these members as they transition out of inpatient facilities. These efforts will extend for up to 30 days after members are discharged. With each interaction, naviHealth staff members will introduce themselves to the member, using their name and licensure (if applicable) and the naviHealth name.

Click here to read the full announcement.