The goal of the diabetic management program is to help patients self-manage their condition, improve medication adherence and reduce unnecessary use of emergency room visits and inpatient admissions.

The target population for the program includes members with diabetes (Type 1 and Type 2) who have one of the following:

• A1C ranges: ≥ 8.0
• Insulin first fill (defined as only one insulin fill in a rolling 12-month period)
• No HbA1C within the last 12 months
• Nonadherent to diabetes medications (CMS star measure)

The Blues care management area will refer members to the program. They won’t ask providers to make recommendations.

Livongo will provide a glucometer and supplies to monitor member glucose readings. Certain readings out of normal range will trigger an alert and follow up by the Livongo clinical team.

Members will have access to an app and web-based support and education. They’ll be co-managed by the Blue’s Care Management department and the vendor. Click here to view the member flyer put out by the Blues.