OSP News

Blue Cross Complete HEDIS Advance Notice

Posted: 02/03/2025

BCC has contracted Reveleer to assist us with the medical record retrieval for the annual medical record review process. Reveleer is required to comply with Health Insurance Portability and Accountability Act Privacy requirements throughout the retrieval process and is trained in medical record retrieval for HEDIS, Centers for Medicare & Medicaid Services and state quality reporting programs. Disclosure and use of the medical records, and the collection of medical records for this purpose, are considered to be treatment, payment or health care operations under HIPAA regulations (45 C.F.R.164.502(a)(1)(ii)). 

BCC appreciates your cooperation in working with Reveleer to schedule retrieval of any requested member records. Records requested should be provided at no charge to Blue Cross Complete. They remind you that under the terms of your provider agreement, records are to be provided at no charge. 

A representative from Reveleer will contact your office soon to schedule the record retrieval. If you have any questions that Reveleer can’t address, call Jennifer Baker, Lead HEDIS Data Reviewer, at jbaker@amerihealthcaritas.com

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