OSP News

Important Addresses for Blue Cross Complete Providers

Posted: 02/10/2025

As a reminder, providers should submit all claims appeals to the following address: 

Blue Cross Complete Claims Disputes

P.O. Box 7355

London, KY 40742-7355 

Appeals of Utilization Management decisions should be submitted to the address below: 

Appeals Coordinator 

Blue Cross Complete 

P.O. Box 41789 

Charleston, SC 29423 

Providers must ensure all claims and provider appeals/disputes are sent to the correct address to avoid denials. For full details on claims and provider appeals/disputes, please review sections 13 and 14 of the Blue Cross Complete Provider Manual at mibluecrosscomplete.com.

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