OSP News

Blue Cross Compete Important Addresses for Submitting Claims and Appeals

Posted: 02/18/2025

Using the correct address to submit claims and appeals will help Blue Cross Complete (BCC) get back to you faster. 

To prevent a delay in claims or Utilization Management appeals processing, please submit applicable documentation to the following addresses: 

Provider claims disputes/UM appeals

Blue Cross Complete Claims Disputes 
P.O. Box 7355 London
KY 40742-7355 

Blue Cross Complete claim denials may be appealed as follows:

Blue Cross Complete responds to all appeals within 30 business days. The appeal must be submitted within 30 business days of the decision on the claim. 

Click here to read the full announcement sent out by Blue Cross Complete. 

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