OSP News

Blue Cross Complete Submitting Claims Disputes and Utilization Management Appeals

Posted: 03/07/2025

Using the correct address to submit claims and appeals will help Blue Cross Complete get back to you faster. 

To prevent a delay in claims or Utilization Management appeals processing, please submit applicable documentation to the following addresses: 

Provider claims disputes

Blue Cross Complete Claims Disputes
P.O. Box 7355 
London, KY 40742-7355 

Blue Cross Complete claim denials may be appealed as follows:

Blue Cross Complete responds to all appeals within 30 business days. However clinical editing vendors may have different timelines for submitting claims appeals and supersede Blue Cross Complete’s timelines. 

Click here to read the full article sent out by Blue Cross Complete.

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