The Authorization Request application allows providers to submit inpatient and outpatient authorization requests to the payer. Inpatient authorizations are typically required before admitting a patient to a facility and are sometimes called admission reviews or pre-certifications. Outpatient authorizations are typically required for outpatient treatments at a facility, such as for diagnostic, invasive, or surgical procedures; observations; and therapies. Payers often require outpatient authorizations for durable medical equipment (DME) and home health services. This type of authorization is sometimes called a health services review.

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