Currently, supplemental clinical documentation to close Care Gaps can be uploaded one member, one care gap at a time. The redesigned workflow will allow providers to resolve multiple Care Gaps in a specified group. 

There are four major Care Gap groups included in this enhancement: 

• Child and Adolescent Immunizations 
• Care of Older Adults 
• Transition of care 
• Well care visits 

Upon accessing the Care Gap Response Form, providers will notice two new columns have been added at the beginning of the form: 

• Grouping Allowed? – Indicates which Care Gaps can be grouped together.
  • Rows can be grouped together for document upload/Care Gap closure if they share the same color icon, same Care Gap Group Name, and have a Provider Response Status of 'Response required'. 
• Care Gap Group – Indicates the name of the Care Gap/HEDIS measure. 

Click here to read the full announcement from Blue Cross Complete.