OSP News

Blue Cross Complete Announces NaviNetĀ® Disputes Status Enhancement

Posted: 11/20/2025

Providers can now view the status and a copy of the determination letter for previously submitted disputes via the NaviNet provider portal by accessing Forms and Dashboards and selecting the Check Dispute Status link. 

Search by one of the following data elements: 

  • Claim ID 
  • Member's ID 
  • Submission Date Range - Begin Date and End Date 

Providers will be able to view 18 months of status history based on the dispute receive date.

Click here to read the full announcement from Blue Cross Complete. 

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