Oakland Southfield Physicians

OSP News

Blue Cross Complete Has Changes For How to Access Historical Claims

Posted: 09/02/2021

Effective Wednesday, September 15, 2021, there will be changes to how providers access historical electronic claims information for Blue Cross Complete. 

Up until 9/15/21, historical Blue Cross Complete electronic claims information processed through Change Healthcare via Emdeon WebConnect will still be available by calling 1-877-667-1512, option 2 or by visiting access.emdeon.com.

After 9/15/21, historical Blue Cross Complete electronic claims and remits processed through Change Healthcare via Emdeon WebConnect will only be available by calling 1-877-603-1968, option 3, or by visiting cihs.customerportal.changehealthcare.com.

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