OSP News

ECHO Payment System Currently Unable to Produce 835 Files for Some Providers

Posted: 12/21/2021

Blue Cross Complete uses Change Healthcare for Electronic Funds Transfer. Their ECHO payment system is currently experiencing issues with production of 835 remittance advice files for some providers. Change Healthcare is working to resolve this as quickly as possible.

Providers can contact ECHO customer service at EDI@EchoHealthinc.com or 1-888-834-3511 for assistance. If you have questions, please call your Blue Cross Complete provider account executive or Blue Cross Complete Provider Inquiry at 1-888-312-5713.

We value your privacy. We use cookies and other technologies to keep the web site reliable and secure, tailor your experience, and measure web site performance, as described in our Privacy Policy.


OSP Technical Support