OSP News

BCBSM and BCN Encourage the Use of Electronic Prior Authorization Tools For Prescription Drug Prior Authorization Requests

Posted: 02/17/2022

Blue Cross Blue Shield of Michigan (BCBSM) and Blue Care Network (BCN) are experiencing delays in processing faxed prior authorization requests for commercial members. They encourage practices who have faxed requests to them to wait for a response. Resending the fax will further delay response time.

The Blues encourage you to submit requests through an ePA tool such as CoverMyMeds or SureScripts for the fastest response.

Click here to view a provider alert that they’ve posted to web-DENIS along with flyers promoting the use of ePA tools for their commercial and Medicare Advantage products.

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