OSP News

Blue Cross Complete MDHHS Newborn Enrollment Issue Notice

Posted: 04/19/2018

The Michigan Department of Health and Human Services (MDHHS) issued a notice on March 28, 2018, to let providers know that they are aware and working on the delay in newborns being retroactively enrolled in the appropriate managed care plan. The process to enroll a newborn normally takes up to 60 days to complete. MDHHS asked providers to allow additional time for managed care plans to be retroactively added. MDHHS also asked providers to work directly with the managed care plan prior to contacting MDHH’s provider support with enrollment issues.

If you experience enrollment issues with your patients, contact Blue Cross Complete Provider Inquiry at 1-888-312-5713.

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