OSP News

Priority Health Has Changes Coming to How They Communicate With You

Posted: 10/10/2023

Beginning October 19, you’ll receive biweekly PriorityActions emails that will include important and actionable information to help you work with Priority Health and care for their members, your patients.

Why is this change happening?

As Priority Health continues improving communications to help them work together with you, they’re excited to launch a biweekly email that delivers important content to you on a consistent basis, reduces your inbox clutter and allows you to easily reference important content in one place.

PriorityActions for providers

The information you currently receive from me will be included in the PriorityActions email, but in a new, combined format.

Documents and reports
Priority Health will send documents, when applicable, to you via secure email after the PriorityActions email sends. Dates for when you should expect to receive a follow up from them will be included in the email.

PriorityAlerts

On occasion, they’ll send PriorityAlerts which are urgent communications. These are separate communications from PriorityActions.

Click here to refer to the FAQ document for additional details about the new process, email troubleshooting tips and more.

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