OSP News

Blue Cross Complete to Manage EviCore Prior Authorization Requests

Posted: 12/13/2023

Effective March 12, 2024, Blue Cross Complete will be the single point of contact for all new prior authorization requests, prior authorization requests for continuation of services, and retrospective authorization requests previously managed by eviCore healthcare. Any such authorization requests submitted to eviCore healthcare before midnight on March 12, 2024, for selected services or items outlined on mibluecrosscomplete.com will be processed by eviCore healthcare. To help ensure a smooth transition of the management of prior authorization requests, Blue Cross Complete asks that providers refrain from submitting duplicate requests to eviCore healthcare and Blue Cross Complete.

To verify whether a service or item requires prior authorization, use the Prior Authorization Lookup Tool at mibluecrosscomplete.com. Please remember, the results of this tool are not a guarantee of coverage or authorization. If you do not see the service you are seeking, please contact Blue Cross Complete Provider Services at 1-888-312-5713.

Click here to read the full announcement from Blue Cross Complete.

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